Privacy Policy
RoomRhino.com is committed to protecting the privacy of travelers in search of property to rent (our 'users' or 'you') and of property owners seeking to rent such property to our users (our 'members'). We understand that making travel arrangements online requires a large amount of trust. RoomRhino.com takes that trust very seriously and has made your privacy and information protection our highest priority.
RoomRhino.com is an advanced search engine and advertising medium that saves our users time and money and exposes our members to our international audience. This means that we do not take users credit card information and we do not take users hard earned money. Registration on RoomRhino.com is strictly voluntary and in accordance with our
Terms and Conditions.
Personal Information
RoomRhino.com collects personally identifiable information ('PII') which identifies you, or from which you are identifiable. This information may include basic information such as your name, address, telephone number, email address and a password that allows RoomRhino.com to facilitate inquiries and process booking requests. In addition, in the case of members listing property, a method of payment and payment information may also be required.
Use of PII
PII submitted by or collected from our users may be stored and processed. All PII obtained in this manner is treated with due regard to the privacy of our users and will not be distributed or shared with any third parties except under the following circumstances 1) in the case of special promotions about which you've requested to be notified; 2) where a third party performs services on our behalf and has agreed to keep such information confidential (such as the processing of your credit card payment as RoomRhino.com does not collect or store any credit card information); 3) in response to (i) subpoenas, court orders, or other legal proceedings; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law; (ii) to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of RoomRhino.com, our users, our members or others; and (iv) in connection with our Terms and Conditions and other agreements; 4) in the event that RoomRhino.com is (i) acquired by a third party; (ii) involved in a corporate divestiture, asset sale or merger; or (iii) in the unlikely event of bankruptcy; your personal information may be transferred in line with the corporate transaction consistent with this privacy policy so that the great level of service RoomRhino.com provides to you can be continued without interruption.
PII will be used for the purpose for which that information was submitted, including responding to inquiries or comments, processing your orders for properties of interest or to provide you with property and other information. Users may send inquiries to members via clickable links on property listings. If you choose to send an inquiry through these links, your PII (name and contact details) will be visible to that particular member or property owner allowing them the ability to efficiently and effectively reply directly to you. Once contact has been established, please be mindful not to share or distribute information unless you are comfortable sharing it as necessary, including, but not limited to, credit card and bank account information. These inquiries are both sent to the individual member you selected and retained by RoomRhino.com. While the content of these inquiries is not shared with any other party, RoomRhino.com may track receipt of the inquiry e-mails and analyze the pattern of inquiry usage in order to best serve our users and members - we may collect information about your online activity, such as properties viewed, reservations or enquiries sent and purchases made. The main purpose in collecting this information is to help enhance your user experience.
Additionally, we may also use PII to contact our users and members from time to time with important user or service information, and to send other messages that are integral to the service RoomRhino.com provides.
PII Protection
As discussed above, the protection of your PII and other information is of the utmost importance and is paramount in the way we operate. To this end, RoomRhino.com has developed stringent administrative, technical and physical security procedures. For example, a very limited number of authorized employees are permitted to access PII and may only do so for permitted business operations. In addition, when your PII is transmitted, RoomRhino.com's system is configured to encrypt the data using scrambling technologies. RoomRhino.com's firewalls and intrusion detection systems are constructed to the highest industry standards to help prevent unauthorized persons from gaining access to your information. If you are located outside the United States, by providing information to RoomRhino.com you are consenting to the transfer of the information to the United States for processing in accordance with this Privacy Policy.
Automated Information
When you visit RoomRhino.com, we may store information about your web session and assign you one or more web 'cookies' (a small, unique identifier text file) which are stored on your computer by your web browser. For example, once logged in, we store encrypted information in your browser so you are not required to login on every page. Permanent cookie files remain on your computer's hard drive until you delete them manually using your browser or operating system software. A cookie cannot read data off your hard drive. You can enable your browser to refuse cookies, but doing so may disable access to some of RoomRhino.com's important services and tools. Please consult your web browser's Help documentation for more information about how to turn cookies on and off for your browser.
Site Usage and Third-Party Advertisers
In order to improve our service to you, RoomRhino.com gathers and shares anonymous batched information concerning the usage of the web site by members and users with one or more third-party tracking company for the purpose of reporting statistics. In this regard, pages on RoomRhino.com use electronic images placed in the web page code, called 'pixel tags' or 'single-pixel GIFS' or 'Web Beacons' (similar concept to cookies). Examples of tags or beacons usage are that they may be used to anonymously track the traffic patterns of users from one page to another in order to maximize web traffic flow; and RoomRhino.com's third-party advertisers may use Web Beacons to recognize users when visiting RoomRhino.com to provide advertisements about goods and services we hope will be of interest to you.
External Websites
RoomRhino.com contains links which direct users to various external or third-party websites not covered by this policy. Therefore, it is highly recommended that you read and understand each web site's privacy policy carefully before sharing any personal information or PII.
Newsletter
As a user or member of RoomRhino.com, you may elect to receive our periodic newsletter, which is an important and valuable part of the service we provide. The newsletter may contain travel and other useful information for both the homeowner and the traveler with the aim of maximizing your vacation enjoyment as a traveler and getting the most bang for your buck for both our users and our members. Users and members may cancel their subscription to the RoomRhino.com newsletters at any time.
Minors
RoomRhino.com does not intentionally transact with or collect PII from minors under the age of 18. If we become aware of the fact that a minor under the age of 16 is attempting to submit PII or complete a transaction for a property rental, we will use that information only to respond directly to that minor under the age of 18 to inform them that parental consent is required. In an instance where such information was collected, it would be purely accidental and unintentional.
Revisions to this Privacy Policy
RoomRhino.com may update the terms of this Privacy Policy without notice from time to time. Should any revision, addition, modification, replacement or deletion of this Privacy Policy be material, RoomRhino.com will notify users and members by sending a notice to the e-mail address provided if deemed necessary, or by placing a prominent notice on our web site. When we do so, changes in our privacy policy will be effective immediately. If you are a regular visitor to this Site, we recommend that you check this privacy policy on a regular basis.
Contact Information
Questions or comments regarding this Privacy Policy should be directed to
info@RoomRhino.com.